Privacy Policy

1. Introduction

Panorama Pictures, operated by Margarita Álvarez Ramírez (Mar Alvarez), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit panoramapicturespv.com or make a booking inquiry.

2. Information We Collect

• Name, email address, and phone number provided through our booking form or direct contact.
• Session details including preferred dates, location, and service type.
• Communications exchanged via email or WhatsApp.
• Technical data such as IP address and browser type, collected automatically when you visit the website.

3. How We Use Your Information

• To respond to booking inquiries and coordinate your session.
• To communicate session details, delivery timelines, and gallery access.
• To issue invoices and confirm payments.
• To send updates directly related to your booking. We do not send unsolicited marketing.
• To improve the functionality of our website.

4. Legal Basis for Processing

We process your personal data on the following bases: your explicit consent when you submit a booking inquiry; performance of a contract when you book a session; our legitimate interest in managing our business relationship; and compliance with legal obligations under Mexican law.

This policy is in accordance with Mexico's Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) where applicable.

5. Data Retention

Your personal data is retained for up to 3 years after our last interaction, or longer where required by Mexican tax law or other legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent at any time without affecting prior processing.
• Request restriction of processing in certain circumstances.
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, contact Mar at [email protected].

7. Third Parties

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (such as gallery hosting platforms) strictly to deliver services to you, under confidentiality obligations.

8. Security

We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

This website uses only essential cookies necessary for the site to function. No advertising or tracking cookies are used. See our Cookie Policy for full details.

10. International Transfers

If you are located outside Mexico, your data may be transferred to and processed in Mexico. We ensure appropriate safeguards are in place in accordance with GDPR and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated policy.